Chatwoot

MIT-core support inbox you can self-host for $0/agent

Comms / Support · Freemium · 38k

Reviewed 2026-09-03 · last push 2026-10-21 · repo checked 2026-10-21

What's Good

MIT outside enterprise/. Live chat, email, WhatsApp, social. Self-hosted Community Edition is 0 USD/agent/month, free forever — that is the free path. Cloud Hacker is 0 USD/agent, up to 2 agents, 500 conversations/month, live chat only, 30-day retention.

The Catch

SSO, roles, Captain AI, and voice live in paid/enterprise directories — MIT does not cover enterprise/. Cloud paid plans also lead with a 15-day trial. Hacker is live-chat-only.

Verdict

The MIT-core inbox. Self-host is the free forever path; Cloud Hacker is a cap, not a product.

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