Chatwoot
MIT-core support inbox you can self-host for $0/agent
Comms / Support · Freemium · 36.4k
What's Good
MIT outside enterprise/. Live chat, email, WhatsApp, social. Self-hosted Community Edition is 0 USD/agent/month, free forever — that is the free path. Cloud Hacker is 0 USD/agent, up to 2 agents, 500 conversations/month, live chat only, 30-day retention.
The Catch
SSO, roles, Captain AI, and voice live in paid/enterprise directories — MIT does not cover enterprise/. Cloud paid plans also lead with a 15-day trial. Hacker is live-chat-only.
Verdict
The MIT-core inbox. Self-host is the free forever path; Cloud Hacker is a cap, not a product.
Embed
[](https://stackgems.com/gems/chatwoot)